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Service status

All systems operational.

Every server is probed every 60 seconds from two regions, and every component below is checked the same way. These are the measurements that pay the SLA credits, so this page and the ledger can never disagree. Machine-readable at /status.json, subscribable as an Atom feed.

All systems operationalLast check 21:24:17 UTC · 11 s ago · next in 60 s · 99.9% SLA per server, credited ×10 automatically
How we measure
  • 4regions, 18 monitored components
  • 1,440probes per server per day, from two regions
  • 10incidents in the last 90 days, all regions
  • 2outages credited automatically, 90 days
  • 3maintenance windows announced, next 30 days

Regions, last 90 days

  • ReykjavíkREY · EU-North · since Mar 2024
    operational
    • Network & transit
    • Power & cooling
    • GPU nodes
    • Provisioning
    90 days ago100.00%today
    Probe RTT from AMS, 24 h27.6 ms
    27.4–34.4 msNo outage in 90 days

    Last incident: Volumetric attack mitigated on a tenant prefix in Reykjavík, 25 Mar 2026.

  • HelsinkiHEL · EU-Nordic · since Feb 2025
    operational
    • Network & transit
    • Power & cooling
    • GPU nodes
    • Provisioning
    90 days ago99.998%today
    Probe RTT from AMS, 24 h27.1 ms
    26.0–31.7 ms2 min of outage in 90 days, credited

    Last incident: Hardware fault on one GPU node in Helsinki: card replaced, 20 Aug 2026.

  • AmsterdamAMS · EU-West · since Jun 2025
    operational
    • Network & transit
    • Power & cooling
    • GPU nodes
    • Provisioning
    90 days ago100.00%today
    Probe RTT from HEL, 24 h27.6 ms
    26.0–33.6 msNo outage in 90 days

    Last incident: Packet loss towards East Asia from Amsterdam, 16 Jun 2026.

  • SingaporeSIN · APAC · since Feb 2026
    operational
    • Network & transit
    • Power & cooling
    • GPU nodes
    • Provisioning
    90 days ago99.995%today
    Probe RTT from AMS, 24 h159.6 ms
    155.6–174.9 ms7 min of outage in 90 days, credited

    Last incident: Transit provider session flap in Singapore, 30 Jun 2026.

Shared services

  • Console & APIdedigpu.com, /app and /api/v1
    operational
  • Crypto top-upsInvoice creation and on-chain confirmation
    operational

Scheduled maintenance

Announced at least 72 hours ahead.

Windows are at night in the region's local time, one device at a time, under four hours a month. Affected tenants see the same notice in the console.

  1. Tue 15 Sep18:45–19:08 UTC
    Transit port migration in SingaporeSingapore · Network & transit · No downtime expected: traffic drains to the second provider first.Announced 12 Sep
  2. Tue 29 Sep02:15–02:40 UTC
    Payment processor upgradeCrypto top-ups · New invoices paused for the window; open invoices keep confirming.Announced 21 Sep
  3. Wed 30 Sep01:30–02:02 UTC
    Provisioning host OS patching in ReykjavíkReykjavík · Provisioning · New orders in Reykjavík queue for the window; running servers unaffected.Announced 26 Sep

Monthly availability

Per region, per calendar month.

Outage minutes divided by the minutes in the month. The current month is to date.

MonthREYHELAMSSIN
Sep 2026100.00%100.00%100.00%100.00%
Aug 2026100.00%100.00%100.00%100.00%
Jul 2026100.00%99.996%100.00%100.00%
Jun 2026100.00%100.00%100.00%99.984%
May 2026100.00%100.00%100.00%100.00%
Apr 2026100.00%100.00%100.00%100.00%
Mar 2026100.00%99.962%100.00%100.00%
Feb 2026100.00%99.968%100.00%100.00%
Jan 2026100.00%100.00%100.00%—
Dec 2025100.00%100.00%100.00%—
Nov 2025100.00%100.00%99.988%—
Oct 2025100.00%100.00%100.00%—

A month below 99.9% for a region means every server there received credits for that month, automatically. Regions show “—” before they opened.

History, last 90 days

Every event longer than a minute, with its timeline.

Outages count against the SLA and are credited; degradations and announced maintenance are listed for the record. Events longer than half an hour carry a post-incident review. Older events are in the feed.

  1. maintenance

    Annual UPS battery test in Reykjavík

    2026-09-02 02:00 UTC · 61 min · Reykjavík · Power & cooling

    None expected. Servers stay on utility power throughout.

    1. scheduled2026-08-29 09:00

      Announced for 2 September, 02:00–03:01 UTC. Affected tenants notified in the console. None expected. Servers stay on utility power throughout.

    2. in progress2026-09-02 02:00

      Window open. Work proceeds one device at a time.

    3. completed2026-09-02 03:01

      Completed in 61 minutes, inside the announced window. Announced maintenance under the monthly allowance: no SLA impact.

  2. degraded

    Elevated latency on the console and API

    2026-08-29 00:07 UTC · 18 min · Console & API

    Console pages and API calls slower than usual; servers unaffected.

    1. investigating2026-08-29 00:07

      Console and API responses are taking one to three seconds instead of under 200 ms.

    2. identified2026-08-29 00:13

      A database index rebuild is contending with live traffic. The rebuild is being throttled.

    3. resolved2026-08-29 00:25

      Resolved. Servers and billing were not affected.

  3. maintenance

    Console deployment

    2026-08-25 02:00 UTC · 10 min · Console & API

    Console read-only for under a minute; servers and API unaffected.

    1. scheduled2026-08-21 13:00

      Announced for 25 August, 02:00–02:10 UTC. Affected tenants notified in the console. Console read-only for under a minute; servers and API unaffected.

    2. in progress2026-08-25 02:00

      Window open. Work proceeds one device at a time.

    3. completed2026-08-25 02:10

      Completed in 10 minutes, inside the announced window. Announced maintenance under the monthly allowance: no SLA impact.

  4. maintenance

    Transit port migration in Amsterdam

    2026-08-25 01:30 UTC · 26 min · Amsterdam · Network & transit

    No downtime expected: traffic drains to the second provider first.

    1. scheduled2026-08-19 15:30

      Announced for 25 August, 01:30–01:56 UTC. Affected tenants notified in the console. No downtime expected: traffic drains to the second provider first.

    2. in progress2026-08-25 01:30

      Window open. Work proceeds one device at a time.

    3. completed2026-08-25 01:56

      Completed in 26 minutes, inside the announced window. Announced maintenance under the monthly allowance: no SLA impact.

  5. degraded

    Hardware fault on one GPU node in Helsinki: card replaced

    2026-08-20 07:11 UTC · 181 min · Helsinki · GPU nodes

    One server offline while a failed card was swapped from local spares; the tenant was credited.

    1. investigating2026-08-20 07:11

      Monitoring flagged an uncorrectable memory error on one card of a node in Helsinki; the server was taken offline with the tenant informed.

    2. identified2026-08-20 08:14

      The card is being swapped from the spares shelf in Helsinki.

    3. monitoring2026-08-20 09:21

      Card replaced, node back online and burn-in passed.

    4. resolved2026-08-20 10:12

      Resolved. Downtime credited ten times over to the affected server. No other tenant was involved.

  6. degraded

    Confirmation delays on Litecoin top-ups

    2026-08-10 09:58 UTC · 42 min · Crypto top-ups

    Top-ups in Litecoin took longer than usual to confirm on chain; other coins unaffected.

    1. investigating2026-08-10 09:58

      Litecoin transactions are confirming slowly because of congestion on the network itself. Invoices stay valid and will credit once confirmed.

    2. identified2026-08-10 10:13

      Congestion easing; confirmations arriving with a delay of about an hour.

    3. monitoring2026-08-10 10:28

      Backlog cleared; new payments confirm at the usual pace.

    4. resolved2026-08-10 10:40

      Resolved. Every delayed payment was credited at the invoice rate.

  7. degraded

    Payment processor maintenance: new invoices paused

    2026-08-02 22:35 UTC · 40 min · Crypto top-ups

    New top-up invoices could not be created for a short time; open invoices kept confirming.

    1. investigating2026-08-02 22:35

      Our payment processor is in maintenance; creating a new invoice fails with a clear message. Open invoices and confirmations continue.

    2. identified2026-08-02 22:49

      Processor back; invoice creation working from every probe.

    3. monitoring2026-08-02 23:04

      Watching for an hour.

    4. resolved2026-08-02 23:15

      Resolved.

  8. maintenance

    Provisioning host OS patching in Reykjavík

    2026-07-28 01:45 UTC · 30 min · Reykjavík · Provisioning

    New orders in Reykjavík queue for the window; running servers unaffected.

    1. scheduled2026-07-24 08:45

      Announced for 28 July, 01:45–02:15 UTC. Affected tenants notified in the console. New orders in Reykjavík queue for the window; running servers unaffected.

    2. in progress2026-07-28 01:45

      Window open. Work proceeds one device at a time.

    3. completed2026-07-28 02:15

      Completed in 30 minutes, inside the announced window. Announced maintenance under the monthly allowance: no SLA impact.

  9. maintenance

    Provisioning host OS patching in Amsterdam

    2026-07-28 01:45 UTC · 50 min · Amsterdam · Provisioning

    New orders in Amsterdam queue for the window; running servers unaffected.

    1. scheduled2026-07-24 09:45

      Announced for 28 July, 01:45–02:35 UTC. Affected tenants notified in the console. New orders in Amsterdam queue for the window; running servers unaffected.

    2. in progress2026-07-28 01:45

      Window open. Work proceeds one device at a time.

    3. completed2026-07-28 02:35

      Completed in 50 minutes, inside the announced window. Announced maintenance under the monthly allowance: no SLA impact.

  10. degraded

    Cooling pump swapped on a loop in Helsinki

    2026-07-25 11:50 UTC · 70 min · Helsinki · Power & cooling

    None. Inlet temperatures stayed within range on the redundant pump.

    1. investigating2026-07-25 11:50

      A pump on one cooling loop in Helsinki reported a bearing fault; the redundant pump took the load.

    2. identified2026-07-25 12:15

      Facility engineers are replacing the pump. Inlet temperatures are within range.

    3. monitoring2026-07-25 12:40

      Pump replaced, loop back to N+1.

    4. resolved2026-07-25 13:00

      Closed. No thermal event, no downtime.

  11. maintenance

    Provisioning host OS patching in Amsterdam

    2026-07-22 01:00 UTC · 37 min · Amsterdam · Provisioning

    New orders in Amsterdam queue for the window; running servers unaffected.

    1. scheduled2026-07-18 08:00

      Announced for 22 July, 01:00–01:37 UTC. Affected tenants notified in the console. New orders in Amsterdam queue for the window; running servers unaffected.

    2. in progress2026-07-22 01:00

      Window open. Work proceeds one device at a time.

    3. completed2026-07-22 01:37

      Completed in 37 minutes, inside the announced window. Announced maintenance under the monthly allowance: no SLA impact.

  12. maintenance

    Switch software upgrade in Singapore

    2026-07-21 18:30 UTC · 45 min · Singapore · Network & transit

    Up to 60 seconds of packet loss per server during the failover, twice.

    1. scheduled2026-07-14 05:30

      Announced for 21 July, 18:30–19:15 UTC. Affected tenants notified in the console. Up to 60 seconds of packet loss per server during the failover, twice.

    2. in progress2026-07-21 18:30

      Window open. Work proceeds one device at a time.

    3. completed2026-07-21 19:15

      Completed in 45 minutes, inside the announced window. Announced maintenance under the monthly allowance: no SLA impact.

  13. maintenance

    Payment processor upgrade

    2026-07-14 01:00 UTC · 36 min · Crypto top-ups

    New invoices paused for the window; open invoices keep confirming.

    1. scheduled2026-07-08 14:00

      Announced for 14 July, 01:00–01:36 UTC. Affected tenants notified in the console. New invoices paused for the window; open invoices keep confirming.

    2. in progress2026-07-14 01:00

      Window open. Work proceeds one device at a time.

    3. completed2026-07-14 01:36

      Completed in 36 minutes, inside the announced window. Announced maintenance under the monthly allowance: no SLA impact.

  14. outage

    Core switch supervisor failover in Helsinki

    2026-07-11 20:24 UTC · 2 min · Helsinki · Network & transit

    Brief loss of connectivity for every server in Helsinki during the failover.

    1. investigating2026-07-11 20:24

      The active supervisor of a core switch in Helsinki rebooted unexpectedly; the standby took over.

    2. resolved2026-07-11 20:26

      Resolved. 2 minutes of downtime credited automatically to every server in Helsinki. The faulty supervisor module was replaced the same day.

  15. maintenance

    Transit port migration in Amsterdam

    2026-07-09 01:00 UTC · 29 min · Amsterdam · Network & transit

    No downtime expected: traffic drains to the second provider first.

    1. scheduled2026-07-03 08:00

      Announced for 9 July, 01:00–01:29 UTC. Affected tenants notified in the console. No downtime expected: traffic drains to the second provider first.

    2. in progress2026-07-09 01:00

      Window open. Work proceeds one device at a time.

    3. completed2026-07-09 01:29

      Completed in 29 minutes, inside the announced window. Announced maintenance under the monthly allowance: no SLA impact.

  16. degraded

    Confirmation delays on Litecoin top-ups

    2026-07-08 10:31 UTC · 57 min · Crypto top-ups

    Top-ups in Litecoin took longer than usual to confirm on chain; other coins unaffected.

    1. investigating2026-07-08 10:31

      Litecoin transactions are confirming slowly because of congestion on the network itself. Invoices stay valid and will credit once confirmed.

    2. identified2026-07-08 10:51

      Congestion easing; confirmations arriving with a delay of about an hour.

    3. monitoring2026-07-08 11:12

      Backlog cleared; new payments confirm at the usual pace.

    4. resolved2026-07-08 11:28

      Resolved. Every delayed payment was credited at the invoice rate.

  17. maintenance

    BMC firmware update on PCIe chassis in Amsterdam

    2026-07-07 01:30 UTC · 44 min · Amsterdam · GPU nodes

    IPMI console unavailable for about two minutes per server; servers keep running.

    1. scheduled2026-06-29 13:30

      Announced for 7 July, 01:30–02:14 UTC. Affected tenants notified in the console. IPMI console unavailable for about two minutes per server; servers keep running.

    2. in progress2026-07-07 01:30

      Window open. Work proceeds one device at a time.

    3. completed2026-07-07 02:14

      Completed in 44 minutes, inside the announced window. Announced maintenance under the monthly allowance: no SLA impact.

  18. maintenance

    NVLink firmware update on H100 nodes in Singapore

    2026-07-01 18:30 UTC · 52 min · Singapore · GPU nodes

    Each node reboots once; no re-image, data untouched.

    1. scheduled2026-06-27 06:30

      Announced for 1 July, 18:30–19:22 UTC. Affected tenants notified in the console. Each node reboots once; no re-image, data untouched.

    2. in progress2026-07-01 18:30

      Window open. Work proceeds one device at a time.

    3. completed2026-07-01 19:22

      Completed in 52 minutes, inside the announced window. Announced maintenance under the monthly allowance: no SLA impact.

  19. outage

    Transit provider session flap in Singapore

    2026-06-30 12:49 UTC · 7 min · Singapore · Network & transit

    Degraded reachability towards part of the Internet for every server in Singapore.

    1. investigating2026-06-30 12:49

      One of the two transit providers in Singapore withdrew our prefixes. Traffic re-converged on the second provider within seconds; some long-lived sessions to part of the Internet were reset.

    2. resolved2026-06-30 12:56

      Stable for 15 minutes. SLA credits applied automatically to every server in Singapore.

    Post-incident review

    A configuration change at the upstream provider withdrew the BGP session for 7 minutes. Servers stayed reachable through the second provider except for destinations whose best path went through the affected session. Credits were applied automatically. We asked the provider for a change notification before their maintenance windows and added a route-stability alarm that fires within 30 seconds.

  20. maintenance

    NVLink firmware update on H100 nodes in Reykjavík

    2026-06-18 02:15 UTC · 47 min · Reykjavík · GPU nodes

    Each node reboots once; no re-image, data untouched.

    1. scheduled2026-06-10 17:15

      Announced for 18 June, 02:15–03:02 UTC. Affected tenants notified in the console. Each node reboots once; no re-image, data untouched.

    2. in progress2026-06-18 02:15

      Window open. Work proceeds one device at a time.

    3. completed2026-06-18 03:02

      Completed in 47 minutes, inside the announced window. Announced maintenance under the monthly allowance: no SLA impact.

  21. maintenance

    Provisioning host OS patching in Reykjavík

    2026-06-17 01:30 UTC · 39 min · Reykjavík · Provisioning

    New orders in Reykjavík queue for the window; running servers unaffected.

    1. scheduled2026-06-10 10:30

      Announced for 17 June, 01:30–02:09 UTC. Affected tenants notified in the console. New orders in Reykjavík queue for the window; running servers unaffected.

    2. in progress2026-06-17 01:30

      Window open. Work proceeds one device at a time.

    3. completed2026-06-17 02:09

      Completed in 39 minutes, inside the announced window. Announced maintenance under the monthly allowance: no SLA impact.

  22. degraded

    Packet loss towards East Asia from Amsterdam

    2026-06-16 11:20 UTC · 34 min · Amsterdam · Network & transit

    Elevated loss on paths to East Asia; servers reachable, throughput reduced on those paths.

    1. investigating2026-06-16 11:20

      Probes report 2 to 6 % packet loss between Amsterdam and East Asia. Servers answer; paths inside Europe are unaffected.

    2. identified2026-06-16 11:32

      The loss sits on a congested peering link of one transit provider. We are steering the affected prefixes to the second provider.

    3. monitoring2026-06-16 11:44

      Traffic moved. Loss back under 0.1 % on every probe; watching for flapping.

    4. resolved2026-06-16 11:54

      Resolved. The provider has since added capacity on the link. No server downtime: not counted against the SLA.

  23. degraded

    Elevated latency on the console and API

    2026-06-15 05:12 UTC · 17 min · Console & API

    Console pages and API calls slower than usual; servers unaffected.

    1. investigating2026-06-15 05:12

      Console and API responses are taking one to three seconds instead of under 200 ms.

    2. identified2026-06-15 05:18

      A database index rebuild is contending with live traffic. The rebuild is being throttled.

    3. resolved2026-06-15 05:29

      Resolved. Servers and billing were not affected.

  24. maintenance

    Switch software upgrade in Singapore

    2026-06-10 18:45 UTC · 45 min · Singapore · Network & transit

    Up to 60 seconds of packet loss per server during the failover, twice.

    1. scheduled2026-06-06 09:45

      Announced for 10 June, 18:45–19:30 UTC. Affected tenants notified in the console. Up to 60 seconds of packet loss per server during the failover, twice.

    2. in progress2026-06-10 18:45

      Window open. Work proceeds one device at a time.

    3. completed2026-06-10 19:30

      Completed in 45 minutes, inside the announced window. Announced maintenance under the monthly allowance: no SLA impact.

  25. maintenance

    BMC firmware update on PCIe chassis in Amsterdam

    2026-06-09 02:15 UTC · 35 min · Amsterdam · GPU nodes

    IPMI console unavailable for about two minutes per server; servers keep running.

    1. scheduled2026-06-01 17:15

      Announced for 9 June, 02:15–02:50 UTC. Affected tenants notified in the console. IPMI console unavailable for about two minutes per server; servers keep running.

    2. in progress2026-06-09 02:15

      Window open. Work proceeds one device at a time.

    3. completed2026-06-09 02:50

      Completed in 35 minutes, inside the announced window. Announced maintenance under the monthly allowance: no SLA impact.

Downtime starts from the first minute in which both probes fail two consecutive checks and ends at the first successful check; hardware faults count from detection. Announced maintenance up to four hours a month is excluded. Every minute of outage beyond the monthly allowance is credited ten times over, to the balance, without a ticket. The full service level agreement.

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